Product Guarantee, Limited Liability Warranty and Crash Replacement Program
Self-Propelled Industries, LLC, is proud of the technology and workmanship of our hmano products. hmano warrants all of its products to be free of defects in Material and Workmanship for a period of one year from date of purchase by the original purchaser. hmano will, at its sole option, replace or repair defective products. This warranty is expressly limited to the repair or replacement of a defective product and is the sole remedy of the warranty. This warranty applies only to the original owner and is not transferable.
For warranty service or replacement, you must contact hmano first at warranty@hmano.com, and you must ship the product at your cost in proper packaging that gives an adequate amount of protection. Include your proof of purchase. Return requests cannot be processed without proof of purchase. hmano will not issue a for warranty service or replacement.
Now the fine print: This warranty does not cover normal wear and tear, cosmetic damage, damage due to improper installation or maintenance, acts of God, accident, misuse, abuse, negligence, modification of any part of the product, or attempted repair by anyone other than hmano. This warranty does not cover products sold through eBay (unless specifically offered), sold “AS IS,” or sold as a previously used, mounted, or as a demo unit. This warranty is void for all purposes if the product is not mounted or set-up by a professional bicycling shop. The hmano product warranty is only valid within the country the product is purchased from. hmano shall not be responsible for incidental or consequential damages. All implied warranties, if any, are limited in duration to the above stated one year warranty period. In no event shall hmano liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, it’s failure, or for any other reason. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or duration for an implied warranty, so the above limitations may not apply to you.
This warranty gives the consumer specific legal rights, and those rights may vary from place to place. This warranty does not affect the statutory rights of the consumer. Email us at warranty@hmano.com if you have any questions.
Crash Replacement: We know quality products are not easy on the wallet, and therefore, offer a crash replacement program for the rest of us in the world who can't afford to buy things twice. Therefore, notwithstanding the limitations above, we will replace any product damaged by a crash, at a substantial discount - i.e., our cost! Contact us at crash@hmano.com if you need to take advantage of this program.